OUR OPERATIONS & TURNOVER STANDARDS
Every property. Every turnover. Zero guesswork.
At Sundaze, the difference is not just a clean house. It is a repeatable operating standard you can trust across an entire portfolio. Before our field teams ever pick up a mop, they execute a rigorous property readiness check to protect your asset, manage your inventory, and ensure seamless guest transitions.
PHASE 1: PRE-CLEAN ARRIVAL CHECKS
Before the cleaning begins, our team conducts a complete property assessment to identify real-world operational needs:
Walking the property immediately upon entry to scan for structural damage, smoking violations, or severe stains—taking timestamped photo documentation to protect you against fraudulent guest claims.
Locating, photographing, and logging any personal belongings left behind by departing guests so you can seamlessly coordinate returns.
Counting and logging essential supply levels (toilet paper, paper towels, trash liners, guest toiletries) so you receive low-stock alerts before your next check-in.
Ensuring trash bins are in their proper place, verifying entry smart locks are functioning, and flagging any immediate maintenance needs.
PHASE 2: THE GUEST-READY ROOM BREAKDOWN
Once the arrival check is complete, our teams execute and photo-verify our multi-point cleaning and staging framework.
IN THE LIVING AREAS & BEDROOMS+
Thorough Linen Care: Stripping, thoroughly cleaning, and refreshing all bedding and towels to ensure every guest sleeps on pristine, crisp linens.
Luxury Bed Resets: Tucking clean linens with tailored, crisp edges and executing precise pillow-chop staging to match your exact listing photo.
Streak-Free Glass & Mirrors: Polishing all interior mirrors, glass tabletops, and interior windows to ensure a smudge-free, bright appearance throughout the home.
Essential Tech & Battery Checks: Making sure the Wi-Fi is working, checking that Ring doorbells and smart locks are charged, and swapping out TV remote batteries if needed.
Detail Dusting: Meticulous dusting of lamps, counter fixtures, window sills, blinds, and decorative accents throughout the home.
Under-Furniture Inspections: Checking beneath couches, beds, and heavy accent chairs to retrieve lost items and clear out hidden dust or debris.
IN THE KITCHEN & APPLIANCES+
Appliance & Fridge Resets: Wiping down oven interiors, clearing out the microwave, and completely cleaning out the refrigerator by purging leftover food and wiping down the shelves.
Cabinet Front Detailing: Spot-checking and wiping down kitchen cabinet fronts to remove any stains, grease, or fingerprints.
Welcome Station & Supplies: Organizing and resetting the coffee station, replacing dish pods, and neatly arranging welcome amenities.
Sanitized Cookware: Inspecting and running dishes, glassware, and utensils through a hot sanitation cycle so they are spotless for the next arrival.
High-Touch Wipedowns: Wiping and prepping cabinet handles, countertops, barstools, and main appliance touchpoints.
IN THE BATHROOMS+
Flawless Presentation: Microfiber detailing of tile, grout lines, and glass doors to guarantee a completely hair-free, spotless space.
Polished Mirrors & Fixtures: Polishing vanity mirrors and chrome fixtures to a streak-free, brilliant shine.
Resort Staging: Custom toilet paper folds, perfectly styled towel sets, and beautifully displayed toiletries.
Scrub & Sanitize: Thorough cleaning and disinfection of toilets, showers, tubs, sinks, and plumbing fixtures.
IN THE OUTDOOR SPACES+
Porch & Patio Refresh: Sweeping or spraying off the porch to clear away dust, dirt, and light debris.
Furniture & Setup Tidy: Clearing leaves off outdoor furniture, wiping down tables, and neatly arranging patio seating and loungers.
Fire Pit & Game Resets: Tidying up outdoor fireplace areas, replacing wood for guests, and neatly organizing lawn games like cornhole or giant Jenga.
PHASE 3: FINAL WALKTHROUGH & GUEST-READY SIGN-OFF
The turnover is not complete until the property passes one final check.
Before departure, our team completes a final room-by-room pass to verify cleaning, staging, supply placement, and visible guest-facing details against the property standard.
Required completion photos are captured after staging so you have a documented record of how the property was left.
Doors and windows are secured, trash is handled according to property instructions, and key access points are checked before the team leaves.
Anything that could affect the next arrival is flagged immediately with photos and context so it can be addressed before check-in.